Trade-In Special Approach:
“THE SECRET WEAPON”
Our secret weapon is the trade in special. It is a program where a customer can get a tremendous discount by
trading in some of their old knives. Use the trade in special when the customer:
1) Feels the price is too high
2) Already has some knives that they believe are “good enough”
3) If in doubt, use the trade in special anyway!
Approach:
“Mr./Mrs. ___________, do you have a couple of old knives you don’t like? We have a special program that we are
offering called the Trade in Special. Now, I can’t give you those Kitchen Tools/Shears for free.
However, what I can do is take off $______ if you trade in a couple old knives, so that would actually make this
________ Set that you like go for ONLY $______ instead of $_____! And you can still use the investment
options for this set, the 5-pay option for the ________ set would only be $_____ per month. How does that
sound?”